Background: Your personal and non-personal information and Privacy is the highest level of importance by Tenlogix.
Non Personal Information
We may collect Non personal information which does not reveal any identification of a user. The Information consists of technical information, behavioural information, activity of the User on the Site/App/Game, type of operating system, language, etc
This type of information can reveal the identification of an individual user which can be sensitive in nature. After installing game/app or via web your IP address is automatically collected which is used to enhance user experience.
We may also collect following information
- IDFAs, IDFVs, Advertising IDs;
- IP address; Country code;
- Time zone, session start/stop time,
- User agent string (UA), platform, SDK version, timestamp;
- Language; Locale (specific location where a given language is spoken);
- Network status (WiFi, etc.), browser plug-in types and versions;
- All apps installed
- Technical device information (e.g. device model and name, operating system name and version, mobile phone carrier, CPU information, storage size, screen size, firmware, software, Internet service provider, API key identifier for application, International Mobile Equipment Identity (IMEI) on Android, Android ID, Android Serial No)
We collect your personal and non-personal information when you browse our web site, when you play our game/app on mobile phone or when you contact us through email/facebook or other support mediums
Reason of Information Collection
- Non Personal Information is collected for research purposes in order to improve and enhance our App/game.
- Personal Information is used to Reply you when you contact through support channels(Facebook/Email)
- Location/IP is gathered for the purpose to show you Ads according to your location.
We use the information we collect about you/your device to deliver best services to you. Such use by us and by our Partners may include:
Delivering Our Services: We try to Develop and deliver new and improved product, service and games with latest updates and requirements by analysing your data
Displaying Advertisements: Displaying third party advertisements in our Apps and showing advertisements for our Apps in other publisher’s apps for better user experience
Cross-promotion: Meaning we may promote one of our Apps/Games while you are playing any other App/Games of ours.
Analytics and Research: User data is collected for Research purpose or for analysing game so that we can improve according to user requirements. Demographic data is collected to know our user’s country which helps us in creating reports in order to analysing any changing required for a specific country.
Use and Disclosure of Information: We will not disclose any personal information other than the purpose of offering goods and services to you, for any other purpose that you may reasonably expect, for any other purpose authorized by law, or for any other purposes disclosed to or authorized by you. This may include disclosures to organizations that provide us with professional advice, such as solicitors, accountants and business advisors.
We may can disclose information to other organizations in order to conduct our business. We direct all such organizations to maintain the confidentiality and secrecy of the information disclosed to them and to not use your information for any purpose other than to provide services on our behalf or to us.
Your personal information is used to provide you with any goods, services, or functionality you have requested to send you newsletters, promotions or marketing materials. You have choice to Opt out from receiving any type of material.
Non-Personal Information may be used by us for R&D purpose. Through this collection of data we provide you advertising according to your interest. This data is purely used to enhance user gameplay experience.
We may provide some anonymous information to third parties for the purposes of developing and delivering targeted advertising. We will not share your personal information with third parties without your consent. We can use information about you to verify your compliance with any terms and conditions that may apply to the use of our software, applications and/or services.
Any personal information submitted to us online, may be processed by a third party. By submitting personal information online or via the software and/or services, your consent is of high importance as the location of third party service providers can be overseas.
- Admob: https://www.google.com/policies/privacy
- Unity Ads: https://unity3d.com/legal/privacy-policy
- Chartboost: https://answers.chartboost.com/hc/en-us/articles/200780269-Privacy-Policy
- Firebase: https://www.google.com/policies/privacy/
- Game Analytics: http://www.gameanalytics.com/privacy
- AppLovin: https://www.applovin.com/privacy
- IronSource: http://www.ironsrc.com/wp-content/uploads/2017/01/ironSource-Privacy-Policy.pdf
- Heyzap: https://www.heyzap.com/legal/privacy
- ConsoliAds: http://web.consoliads.com/privacy-policy/
Advertising: By using our Website or Apps, you may be shown advertising content. We can collect non personal information through Ad networks like Cookies, beacons, tracking pixels and other technologies. Age and gender may be used to ensure that appropriate advertising is shown to you. Usage Data such as advertising identifiers may be used to examine how many clicks an ad received, to measure the effectiveness of ad campaigns and to deliver ads that best relate to your interests.
Transfer of Information Overseas: You agree that we may transfer and store your information on servers and equipment located in any territory, including, without limitation, Australia and the United States of America etc.
Security: We are committed to ensuring that your information is secure as it is our utmost priority. In order to prevent any misuse, theft, loss, alteration, destruction, unauthorized access or disclosure we have put in place suitable physical environment to safeguard and secure the information we collect online.
Links to Other Websites/Apps/Games: Our game may contain advertising and links to other websites of interest, we are not to be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and this privacy statement does not govern such sites as Tenlogix don’t have control on those type of website. You should exercise caution and look at the privacy statement applicable to the website in question.
Children’s Privacy: (COPPA Complaint) Most of our services are not directed to children under 13 and we don’t direct them to anyone under 13. We abide by the Children’s Online Privacy Protection Act (“COPPA”). If a user gets identified as a child under this prescribed age within the Services, We will not collect, store or use any information of such user. Tenlogix also does not allow third party partners to access personally identifiable data from users under 13. If Tenlogix received personal information and discovered that was provided by a child under the age of 13, We will promptly delete such personal information in a secure manner.
OptOut: You can choose Opt-out option while starting the game/app for first time through which you may not be able to see proper and appropriate ad’s. Opting out will also effect on Analytics and other third Party SDKs used. Please note you cannot OptOut when you are using our website. This feature will only be available in Apps/Games when accessed .
Deletion of Information: Information when not required will be deleted by us and we will also make sure that information when not required is deleted by our third Party Partners. If you wish to delete your information or for any other query you can email us at firstname.lastname@example.org
Note: This page was last updated on September 1st 2018. We reserve the rights to change contents of this page any time.